At Madison Island, we pride ourselves on our commitment to delivering your orders promptly and efficiently. This guide provides important information about our shipping methods, delivery times, and how to track your order.
Shipping Methods
We offer several shipping methods to cater to your needs:
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Standard Shipping: This is our most economical option, suitable if you're not in a hurry to receive your items.
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Express Shipping: For a faster delivery, you can choose our Express Shipping method at an additional cost.
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Next-Day Shipping: Available in select areas, this option ensures your package arrives the next business day after your order is placed.
Please note that shipping costs depend on the delivery location and the chosen shipping method. All shipping costs will be displayed at checkout.
Delivery Times
Delivery times vary based on the shipping method chosen and the delivery location. Here are general guidelines:
- Standard Shipping: Typically, orders arrive within 5-7 business days.
- Express Shipping: Orders usually arrive within 2-3 business days.
- Next-Day Shipping: As the name suggests, these orders will arrive the next business day.
Please note that these are estimated delivery times. Actual delivery may vary due to unforeseen circumstances like weather conditions, customs delays, etc.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery.
To track your order:
- Log in to your Madison Island account.
- Go to 'My Orders'.
- Click on the order you want to track.
- Click on the tracking number provided.
This will redirect you to the courier's website, where you can see the current status and estimated delivery date of your order.
If you have any questions or need assistance with shipping and delivery, our customer support team is always here to help. Please don't hesitate to contact us.
Please note: This process may vary slightly depending on your device and browser.
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