At Madison Island, we're proud to serve our customers around the globe. This guide provides important information about our international shipping methods, delivery times, and customs policies.
International Shipping Methods
We offer a range of shipping options to cater to our international customers' needs:
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Standard International Shipping: This is our most economical international shipping option. Delivery times vary by destination.
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Express International Shipping: For faster delivery, international customers can choose our Express Shipping option at an additional cost.
Please note, all shipping costs, including any applicable customs and import charges, will be calculated and displayed at checkout.
International Delivery Times
Delivery times for international orders depend on the destination and the chosen shipping method. Here are the general guidelines:
- Standard International Shipping: Typically, orders arrive within 7-14 business days.
- Express International Shipping: Orders usually arrive within 3-5 business days.
Please note that these are estimated delivery times. Actual delivery may vary due to customs processing times and other unforeseen circumstances.
Customs and Import Charges
International orders may be subject to customs and import charges, which are levied by the destination country. The customer is responsible for paying these charges.
Customs policies vary widely from country to country. We recommend contacting your local customs office for further information before placing your order.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the progress of your delivery on the courier's website.
If you have any questions or need assistance with international shipping, our customer support team is always here to help. Please don't hesitate to contact us.
Please note: This process may vary slightly depending on your device and browser.
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